Visiting newly built all-inclusive resorts in Punta Cana is always a joy as you are sure to get super modern rooms and state-of-the-art technology and design. Serenade Punta Cana is one of those resorts in Punta Cana which just recently opened its doors and welcomes and attracts visitors with an affordable price tag and – considering the price – outstanding gastronomic services. The Serenade hotel is also a suitable option when looking for a family all-inclusive resort as it comes with a water park and a kids club. But what can you expect when visiting one of the newest all-inclusive resorts in Punta Cana? Find it out in this comprehensive Serenade Punta Cana review.
- Where is Serenade Punta Cana?
- Overview of Serenade Punta Cana
- The beach at Serenade Punta Cana
- The rooms at Serenade Punta Cana
- Booking and Prices at Serenade Punta Cana
- Restaurants and bars at Serenade Punta Cana
- Entertainment and service at Serenade Punta Cana
- Preferred Club (VIP Level) at Serenade Punta Cana
- Safety Protocols and Hygiene Standards at Serenade Punta Cana
- Excursions from Serenade Punta Cana
If not sure which all-inclusive resort to book, you can continue reading here about how to find the best all-inclusive resort in Punta Cana.
If you like more resort options with an outstanding price-value ratio, check out this list of the best affordable all-inclusive resorts in Punta Cana.
If you are looking for other family-friendly hotels in Punta Cana, you can see our hand-picked list of Punta Cana all-inclusive family resorts.
Where is Serenade Punta Cana?
Serenade Punta Cana is located in Cabeza de Toro, just a quick 15-minutes hop away from Punta Cana International Airport. It is nestled with some other all-inclusive resorts, among them Dreams Palm Beach, Radisson BLU Punta Cana, Be Live Collection Punta Cana, Be Live Collection Punta Cana Adults Only, Catalonia Royal Bavaro and Catalonia Bavaro, in the tiny fishing port of Cabeza de Toro, which makes for a pleasant stroll, even though there are hardly any public businesses except a restaurant and a few souvenir shops. Like all all-inclusive resorts in Punta Cana, Serenade Hotel is located directly at the beach.
To guarantee a smooth arrival, it is recommended to prebook your airport transfer as they are more reliable and usually cheaper than taxis. Private airport transportation from Punta Cana Airport to Serenade Punta Cana shall cost you around 25-30 USD per vehicle.
If you want to leave the Serenade Resort, you can do so walking through the beach or the front gate to the Cabeza de Toro area mentioned above, or you can take a taxi, Uber or public transport to go to nearby places such as Verón or Downtown Mall. For further information about the local busses, you can check out this post about public transport in Punta Cana.
Overview of Serenade Punta Cana
As mentioned in the introduction of this Serenade Punta Cana review, this all-inclusive resort in Cabeza de Toro is newly-built, hence you can expect state-of-the-art installations and a fresh and modern design. The Serenade Punta Cana opening date was in mid-December of 2020, thus it is not even a year old at the time of writing this comprehensive hotel review.
Serenade Punta Cana is a fairly compact resort and is one of the smaller all-inclusive resorts in Punta Cana. From the lobby to the beach it is just a short 3-5 minutes walk with a distance of 1200 feet (350 meters). Therefore, all amenities of Serenada Punta Cana can be reached quickly and without much walking involved.
The lobby at Serenade Punta Cana All Inclusive is the main area, where most of the services are centered. Besides the well-designed reception and plenty of seating areas, you can find the main lobby bar, 3 of the à la carte restaurants, the theatre, the disco and the tour desks in this area.
Some of the seatings – there are various areas scattered in the lobby – also allow for a fantastic view of Serenade Hotel Punta Cana.
Walking down from the lobby, you first pass the buffet restaurant and another à-la-carte restaurant before reaching the upper pool area. That’s where most of the daytime activities take place and where you can get drinks at the pool. There are also two very small and shallow pools in this area, perfect for toddlers and little kids to play in the water.
Serenade Punta Cana is also one of those Punta Cana resorts with a water park, which can be found in the upper pool area as well. It features 3 main slides and counts for some good fun, even though it doesn’t compare with those huge water parks of RIU Palace or Royalton Splash for example. There is also a smaller water park at Serenade Resort for toddlers, making it a perfect family all-inclusive resort in Punta Cana.
The entire pool area, from the lobby to the beach, is flanked by one line of accommodation buildings on each side.
Walking further down towards the beach, you are first passing the kids and teens club as well as the 24-hour snack and sports bar with its beautiful outdoor terrace before reaching the lower pool area with another swim-up bar and plenty of sun loungers.
There are even a couple of super cozy pool and beach beds that are free to use for everyone.
To the left of the pool, you can find the large snack restaurant which offers buffet service during lunch and the Preferred Club area of Serenade Punta Cana All Inclusive.
The beach at Serenade Punta Cana
The lower pool area is located right adjacent to the beach, which is a stunning stretch of pretty bright sand and mainly calm waters. The beach section of Serenade Resort Punta Cana is one of the best ones in Cabeza de Toro. In my opinion, it can’t compete 100% with Bavaro Beach or some others of Punta Canas’ best beaches, but it is still a lovely stretch where you can enjoy the Caribbean to the fullest.
From the Serenade Punta Cana beach, you can walk in both directions to explore the neighboring beaches. Walking westward you will first pass the other resorts such as Radisson BLU, Dreams Palm Beach and Be Live Collection Punta Cana Adults Only, before reaching a very virgin stretch which only gets approached by some catamaran tours or helicopter tours. It is one of the few beaches in Punta Cana without resorts.
When walking east, you can head to Pearl Beach Club (located next to Catalonia Royal Bavaro and Catalonia Punta Cana), a famous public beach club with an elegant design. They often have themed parties or popular DJs on the turntables.
The rooms at Serenade Punta Cana
Serenade Hotel Punta Cana counts with 603 rooms. As mentioned above in this Serenade Punta Cana review, the resort is pretty compact and everything is close together. Therefore, the room furthest away from the beach is only 900 feet (280 meters) away, but your room is likely to be much closer. Especially on the upper floors you have a distant and partial ocean view from most of the rooms.
As Serenade Punta Cana is a newly built all-inclusive resort in Punta Cana only opened at the end of 2020, all the buildings and rooms are brand-new. Therefore, you hardly will find any flaws, old material or not working amenities, everything works perfectly fine.
Still, the design of the rooms is nothing to write home about. It’s simple and clean with a few selected art pieces. The same goes for the balcony, which is just equipped with a rather plain chair and table.
The most creativity was applied to the bathroom, which comes with an illuminated large mirror, a separate toilet and a large walk-in shower with a painted wall towards the bedroom, which allows some views but still protects a minimum of privacy. I also loved the provided soap, which had a heavenly smell of fresh ginger. However, if you are not traveling as a family or with your partner, the lack of privacy in the bathroom might make another all-inclusive resort in Punta Cana more suitable for you.
The Serenade Punta Cana rooms are equipped with all the standard amenities you can expect from a Punta Cana all-inclusive resort in 2021, such as a stocked minibar, a coffee machine, a flat-screen TV, huge towels, air-conditioning, fan, WiFi, safe, hairdryer and bathrobes. All rooms feature either a terrace, a balcony and/or swim-up access.
When booking your stay at Serenade Punta Cana all-inclusive, you have the choice between the following room categories. Please note that the names vary by booking website, even the hotel doesn’t have a coherent wording:
- Luxury Tropical Garden View (or Luxury Double or Luxury Room Garden View)
- Luxury Swim Out (or Luxury Room Pool Access)
- Luxury Master Suite (or Luxury Suite or Master Suite)
- Luxury Suite Ocean View Outdoor Jacuzzi (or Ocean View Outdoor Jacuzzi)
- Premium Suite Outdoor Jacuzzi (or Premium Suite Preferred Club)
- Presidential Suite
While the Luxury Tropical Garden View and the Luxury Swim Out room categories are sized around 500 square feet (approx. 50m²), the Luxury Master Suite and the Luxury Suite Ocean View are double as big and offer additional lounge and relax areas while the amenities are mostly the same (except the views obviously). The Luxury Swim-Out rooms count with direct pool access, while the Outdoor Jacuzzi room categories feature a hot tub or a private pool on the terrace or the balcony.
Furthermore, the Luxury Suite Ocean View Outdoor Jacuzzi and the Premium Suite Outdoor Jacuzzi rooms have access to the Preferred Club at Serenade Punta Cana, which will be explained further below in this comprehensive hotel review.
Booking and Prices at Serenade Punta Cana
When booking a stay at Serenade Punta Cana, it always pays off to check 2 or 3 booking websites in order to get a feeling for the price level of the all-inclusive resort. Interestingly enough, Serenade is not yet available on a couple of tour operator websites and booking engines (probably because it is still fairly new), so your best bet is to use the big ones like Expedia or Booking.com. You can also check out the reviews on Tripadvisor, which are overall very good.
|Website||Your Advantage||Serenade Punta Cana|
|Booking||Get up to 10% Genius discount on the already discounted rates|
|Expedia||Online travel agency with great deals, personal service and good reputation|
|Travala||Get a 25 USD welcome bonus (register here*) + 2% cashback|
|Trip.com||Collect reward points at flights and hotels with this NYSE listed online travel agency|
|Tripadvisor||Compare prices and reviews on one site|
Usually, prices at Serenade Punta Cana start at 200 USD per room per night for 2 persons in a double room incl. all-inclusive meal plan. Considering we are talking about a brand-new all-inclusive resort in Punta Cana, this is super affordable and brings it pretty close to some of the cheapest resorts in Punta Cana. During high season, rooms are starting at around 300 USD per room per night.
In case you haven’t booked your flight yet, you can also check here if it is cheaper to book your flight + hotel together instead of having it separately. Sometimes the prices are lower, sometimes not.
To give you a better overview of where it is best to book, we have checked different booking websites and compared prices for Serenade Hotel Punta Cana for three different scenarios:
Scenario 1: a couple traveling in low season (01-08 December), looking for the cheapest room
Scenario 2: a single traveling in high season (15-22 February), booking the Luxury Room category
Scenario 3: a family with 2 kids (ages 8 and 14) traveling during the summer holiday (15-22 July), looking for the swim-out room as this is great for the kids to have direct pool access (+ you can choose between 2 queen beds or a king bed and a double sofa bed, perfect for families traveling to Punta Cana)
(mobile users: please turn your device to landscape mode to enjoy the best view of this table)
|Booking website||Rate remarks||Scenario 1||Scenario 2||Scenario 3|
|Click on the prices to see the current rate|
|Expedia||refundable rates||1512 USD||1327 USD||2842 USD|
|Booking.com||regular rates, no registration necessary; refundable rates||1512 USD||1327 USD||2643 USD|
|Booking.com||Genius rates, free registration necessary; refundable rates||1361 USD||1327 USD||2643 USD|
|Travala||refundable + 2% cashback; optional crypto payment possible + 25 USD bonus if you register here*||1512 USD||1327 USD||3197 USD|
All prices were taken on the 01st of November 2021.
As you can see in the table, there are hardly any differences between the booking websites when traveling to Serenade Resort Punta Cana as a couple or alone. Only Booking.com* can score advantage in the low season scenario, where you can take advantage of a whopping 10% discount if you are a Genius member (which is easy to reach). All the other websites are offering the same prices.
Apple Vacations, which usually offers attractive package deals for all-inclusive holidays in Punta Cana, doesn’t have Serenade Punta Cana listed or contracted.
The only scenario where the booking platforms show differences in pricing and availability is when traveling to Punta Cana as a family. In this particular situation, Booking.com beats the other websites even without the Genius discount.
Therefore, it is recommended to check booking.com for the best prices of Serenade Punta Cana.
Very important: Prices can vary from one day to another, they might also be different depending on the country where you are located. Make sure to check booking, payment and cancellation conditions, as they might vary widely. It pays off to compare different platforms, but it is also worth to skip some of the cheapest offers if you don’t know and/or trust the company. If booking directly with the hotel or with renowned platforms like Booking.com or Expedia or leading tour operators like Apple Vacations, Sunwing Vacations or Virgin Holidays, you are usually making a good decision.
Restaurants and bars at Serenade Punta Cana
A Serenade Punta Cana hotel review is not complete without extensive feedback on restaurants and bars. In total, the hotel features 6 à la carte restaurants, 1 buffet restaurant, 6 bars and 2 snacks.
Regarding the restaurants, you can choose between the following options:
- Buffet restaurant “Central Plaza”
- Beach snack restaurant (with a limited buffet during lunch)
- À-la-carte steak house “The Cut”
- Asian à-la-carte restaurant “Kyoka” (incl. Teppanyaki tables)
- Italien à-la-carte restaurant “O’livo”
- Mediterranean à-la-carte restaurant “Bellum”
- Mexican à-la-carte restaurant “Itzen”
- Gourmet à-la-carte restaurant
- Snacks at the 24h bar
In general, especially considering the reasonable price level of Serenade Punta Cana, the quality of the food and drinks is very good. It might not compare 100% with Grand Bavaro Princess, another super modern all-inclusive resort in the same price range (even though it is fully renovated and not newly built), but compared to most other affordable all-inclusive resorts in Punta Cana, Serenade Punta Cana can clearly outperform other competitors.
The culinary highlight of our stay at Serenade Hotel Punta Cana was our visit to the gourmet restaurant. They had some unique dishes, a very elaborated presentation of the plates and a menu with ingredients that are far away from common. Just look at this plate which was full of interesting food you might have never tried in your life.
The only downturn of the gourmet restaurant was the ambiance which was close to being a cemetery. In general, the decorations and the audio-visual background in most of Serenade Punta Canas’ restaurants were subpar. But the quality of the food easily offset this small disadvantage.
The same impression can be concluded for the steakhouse. Sumptuous food, lacking atmosphere, unobtrusive service – but in total a perfect evening with a great experience and good drinks.
To be able to eat at an à-la-carte restaurant, you need to make reservations the same day in the morning in the lobby. The procedure is a little bit old-school compared to other Punta Cana all-inclusive resorts implementing either a no-reservation policy or electronic reservations via the hotel app, but in the end, it worked perfectly fine for us even though we visited during the weekend (which is usually busier than during the week). Contrary to what most other hotel reviews of Serenade Punta Cana are saying, it wasn’t too difficult to get a reservation and you haven’t had to stand in line in the morning at 08:30. We even got reservations when making them after breakfast or before lunch.
In case you are unlucky with your dinner reservations or if you arrive late to Punta Cana Serenade, you still can eat at the buffet restaurant. It offers a wide selection of international food and daily changing themed dinners. We went to the buffet restaurant for a couple of breakfasts and lunches and got everything we needed. The quality was just what you expect from an all-inclusive resort in Punta Cana at this price level, same as the quantity – absolutely sufficient and appealing, even though not spectacular. There was a good selection of everything, including meats, fish, salads and vegetarian options, without matching the abundance of other all-inclusive buffets (which is good as less food get thrown away). There was indoor and outdoor seating available.
What was most interesting about the buffet was that the live-cooking stations were super quick – and extremely delicious. Even though there were plenty of guests in the morning for breakfast, the chefs at the omelet station prepared everything very fast. And during lunch, the chefs of the pasta live cooking station made perfect creations far better than the typical resort pasta.
But not only regarding the restaurants Serenade Punta Cana could absolutely convince, but also the drinks didn’t fall short of surpassing expectations. Especially the selection of alcohol brands was outstanding, with Serenade Punta Cana being the first all-inclusive resort in Punta Cana I have visited (after approx. more than 25 resorts) which is serving the delicious and (close to) handcrafted Punta Cana rum, a brand renowned in the Dominican Republic for excellent quality and outstanding premium rums. Furthermore, you had the choice among many other well-known international liquor brands, such as Baileys, Tanqueray Gin, Stolichnaya Vodka, Canadian Mist Whisky, Frangelico Liquor or Agavita Tequila. Cocktails were also good once you gave the bartender a slight hint about your preferences (strong, light, sweet, fruity, etc.).
Furthermore, the house wine of the Serenade hotel was also one of the better ones compared to other hotels in Punta Cana. Nothing to write home about, but a wine you can enjoy for more than one evening – I have tried worse house wines in other Punta Cana resorts. Additionally, you obviously have the choice from a wine list à-la-carte for an additional fee.
In case you are a night owl or need a little snack when the restaurants are closed, there is a pretty appealing sports bar with 24-hour service, including all the premium drinks and a limited snack menu. They also have a pleasant terrace with views of the pool where you can have a good cup of coffee or just relax while watching the surroundings.
Entertainment and service at Serenade Punta Cana
Even though there is a fully equipped 24-hour bar and the hotel offers a wide selection of premium drinks, it has to be noted that Serenade is not a Punta Cana party resort. It rather has a well-balanced program for adults and families, including daily activities, live shows and water sport options.
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If you want to burn some of the calories you ganied with the delicious food, you can either rent a kayak or a Hobie Cat in the water sports center or alternatively visit the small, but well-equipped gym. You can also take part in the dancing classes or some of the pool activities.
For nightly entertainment, you can visit the large theatre with daily changing shows and occasional live music in the lobby. As the theatre is close to the main plaza, there is always a good flow of people during the evenings.
For the kids, there are regular family activities at the pool. Furthermore, they can have fun in the kids and teens club of Serenade Punta Cana.
There is also a games room with table tennis and – for an extra charge – some arcades games, which is perfect for some fun throughout the day or the night.
The service at Serenade Punta Cana is spotless and always up to current service standards. There wasn’t anything we could have criticized.
Preferred Club (VIP Level) at Serenade Punta Cana
Serenade Punta Cana also has a VIP Club at the property, called Preferred Club. However, it isn’t as heavily promoted as in other all-inclusive resorts in Punta Cana.
The Preferred Club at Serenade Punta Cana comes with the following advantages:
- Private Check-in & Check out.
- VIP beach area equipped with Bali beds, hammocks and umbrellas
- Rooftop bar with exclusive swimming pool
- Extended premium drinks at the rooftop bar
- Exclusive pool area with jacuzzi
- Preferred Club “Alegra bar”
- Personalized beach menu service with hot and cold appetizers
The Preferred Club area of Serenade Punta Cana is a very quiet relax zone without many activities. It is perfect if you want to enjoy a drink with your traveling partner and splurge on the views from the rooftop bar. It includes additional snack options during the day and comes with more personalized service, especially at the beach, at the pool and during check-in.
The Preferred Club option is automatically included if you book a
- Luxury Suite Ocean View Outdoor Jacuzzi (or Ocean View Outdoor Jacuzzi) or a
- Premium Suite Outdoor Jacuzzi (or Premium Suite Preferred Club).
Usually, contrary to many other Punta Cana all-inclusive resorts, the names of the room categories don’t include the title “Preferred Club”, so make sure to book one of the two room categories mentioned if you’d like to take advantage of the Preferred Club offers.
Safety Protocols and Hygiene Standards at Serenade Punta Cana
As always during the hotel reviews at Punta Cana Travel Blog, we also take a look at the safety protocols and Covid-19 hygiene standards of the resort as – even traveling is opening up – we are still amidst a pandemic.
As all all-inclusive resorts in Punta Cana and as mandated by the Ministery of Tourism of the Dominican Republic, Serenade has implemented their Covid-19 protocol when the opening date at the end of 2020 was due.
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The Covid-19 rules and regulations at Serenade Hotel Punta Cana are in line with many other all-inclusive resorts in Punta Cana. There is an obligation to wear a face-covering in public areas (except the pool and the beach), deep cleaning of rooms and highly frequented areas is in effect and some amenities and services such as the disco, parties or activities with close social interaction are still postponed. Bar and reception counters are equipped with Plexiglas protections and tables are getting disinfected after each use.
In general, Serenade Punta Cana finds a pretty good balance among all the Covid-19 measures in Punta Cana. They don’t overact, but remind you friendly of certain best practises and regulations. The only weird thing is that everyone could touch and use the buffet tongs without gloves or anyone serving.
Excursions from Serenade Punta Cana
When staying at Serenade Hotel Punta Cana, it is also very recommended to head on some of Punta Canas’ best excursions.
Punta Cana Travel Blog’s top recommendation is an Isla Saona tour. We have been to the island now for the 4th time, the beauty of this special part of the Dominican Republic is always more than stunning. The excursion to Saona Island can be done by bus and catamaran or with a unique helicopter excursion.
If you are just looking for a half-day excursion from Serenade Punta Cana, either a catamaran tour, a zipline excursion or a dune buggy adventure are highly recommended. All three are guaranteeing unlimited fun.
If you want to get to know a little bit more about the Dominican Republic, you can either hop on a countryside safari through the backcountry villages of Punta Cana or join an excursion to Santo Domingo or Los Haitises National Park. Santo Domingo is the most important cultural melting pot with an unparalleled historic importance in the entire Caribbean, and Los Haitises is one of the most diverse national parks in the Dominican Republic.
As you can see, there are lots of exciting things to do in Punta Cana. Make sure to explore at least a few of them when staying at Serenade Punta Cana.
Serenade Punta Cana is a very recommendable and affordable all-inclusive resort in Punta Cana, suitable for families and adults alike. It fits perfectly for those who are looking for a modern and newly-opened Punta Cana hotel without breaking the bank. As you can see in our price comparison, those reasonable prices will also continue throughout 2022, hence it can be assumed that rates for Serenade Resort Punta Cana will continue to be in the ballpark area of 200 USD per room in the low season.
Serenade Punta Cana can particularly convince with high-quality dining (even though the restaurants’ ambiance can’t keep up), a wide selection of premium drinks and a wonderful lobby with very comfortable seating areas, some including marvelous views of the resort. It also serves as a perfect family all-inclusive resort (check out the best family activities in Punta Cana here), as there are two smaller water parks, various activities, shallow water at the ocean and various places for kids and teens to have fun. It is also important to know that Serenade Punta Cana All Inclusive is a small resort, where everything is within walking distance. Due to the compact design, you won’t have large tropical gardens like in other all inclusive hotels, but this comes with the advantage of quick access to everything.
Serenade Punta Cana is a perfect choice if you are looking for a getaway to Punta Cana for an affordable price, without abstaining from the necessary quality and a full array of amenities. The hotel is also recommended if you don’t want to stay too far away from Punta Cana International Airport.
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CHRISAuthor, Travel Coach & Punta Cana based digital nomad
Hey, I am Chris, a born and raised German, travel-addictive and Caribbean Soul. Since 2011 I have been living in the Caribbean, among them 5 years in the Dominican Republic. Punta Cana is my home-base here in the country and I’d love to tell you more about how to experience Punta Cana off-the-beaten-track and give you all the advice you want to know for your vacation in Punta Cana.
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4 thoughts on “Serenade Punta Cana – a comprehensive review of this newly built all-inclusive resort”
paid quite a bit for preferred/VIP status.
never (for 9 days) had hot water after 3 pm despite pointing it out to preferred guest rep 3 times.
sad, because beautiful spot (preferred section) otherwise.
I am sorry that you have had a negative experience with Serenade Punta Cana. I hope you still were able to enjoy the rest of the resort and had some cool trips and activities in the surrounding area of Punta Cana.
I’m traveling with a teenage boy. Do I need to worry about a dress code for him?
no, not really in my opinion. Obviously, pants, shoes and a t-shirt would be required for dinner. 😉