E-Ticket Dominican Republic (2021 Update) – how to fill out the immigration form for your Punta Cana holiday?

Since 1st of April 2021, it is mandatory to fill out an e-ticket for immigration when traveling to the Dominican Republic and Punta Cana. Fortunately, the process is pretty easy (and free!) thanks to the e-ticket portal provided by the Dominican Republic government where you just have to fill out all the important information about you, your health and your holiday in Punta Cana or any other part of the country. In recent months, the migration form also got improved by the government of the Dominican Republic, so the e-ticket is more user-friendly now.
In case you still have some questions about the new Dominican Republic e-ticket, have a look at the following guide, where I explain to you everything about the new immigration form for the Dominican Republic, any e-ticket problems you might encounter and any other entry requirement for your Punta Cana holiday.

Completely UPDATED: August 2021

 IMPORTANT: Please note that this guide is for informational purposes only. I try to keep it updated as much as possible, but visa requirements, entry restrictions and e-ticket regulations can change quickly. Please refer to your local embassy for further details and the latest information. Punta Cana Travel Blog can’t take any liability for travel disruptions, denied entry, additional travel expenses or any further consequences resulting from this article. However, it is written to the best of my knowledge and belief.

Please note: There have been some changes for the Dominican Republic e-ticket since its introduction at the beginning of 2021, so this guide has been fully updated with up-to-date information and requirements in August 2021.

General Information about the Dominican Republic e-ticket

 The immigration e-ticket for traveling to the Dominican Republic is quite new and was only introduced at the end of 2020. It substituted the traditional paper forms which are usually handed out in the plane and filled out manually. Since April 2021, the Dominican Republic e-ticket is the only form of submitting your travel details for immigration purposes, making the paper forms obsolete. 

This comes along with great improvements in the immigration process once arriving at the airport, as this is super quick since the e-ticket for the Dominican Republic is in place. So far I have arrived twice into the country using the e-ticket and there was hardly any waiting time despite arriving with hundreds of other passengers at the same time.

The e-ticket and immigration form is for all travelers who are entitled to enter the Dominican Republic visa-free, which are over 100 countries worldwide, including the United States, Canada, the United Kingdom, all European Schengen countries and most Central and South American countries. If you are from another country, check if you can travel to Punta Cana and the Dominican Republic visa-free at the following link*. 

 The e-ticket doesn’t substitute the tourist card, which is still mandatory for traveling to the Dominican Republic. However, as the tourist card nowadays is included in basically all flight tickets to the Dominican Republic, you don’t have to worry about it, your airline or cruise ship company is taking care of it.

For your Dominican Republic vacation

Travel resources

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 It is important to know that you have to fill out an e-ticket for each arrival and departure into the Dominican Republic. This being said, you need to fill out an e-ticket form before arriving in Punta Cana and one before leaving from Punta Cana or any other airport in the Dominican Republic. 

 After filling out the Dominican Republic e-ticket form correctly on the web portal, you get a QR-Code that can be downloaded and/or printed and which you simply show when reaching the Dominican immigration at the airport.

 In case you forget to enter your information into the Dominican immigration portal before heading off to Punta Cana, don’t worry, there is no deadline and you still can do so at the airport with the airport WiFi. However, it is definitely recommended to do it before your trip to the Dominican Republic to save time and any possible hassle. Ideally, you do it approx. 2-3 days before departure.

Have you already booked your excursions in Punta Cana? Find the best insider tips and prices here:

How to fill out the e-ticket form for the Dominican Republic?

 Filling out the Dominican Republic e-ticket for immigration is easy, just follow the steps below. This step-by-step guide shows you everything you have to take care of. 

The e-ticket immigration form is best used with a desktop computer or notebook and a common browser such as Chrome or Firefox. 

1. Access the e-ticket portal in English

 To start with the process, access the official website of the Dominican Republic Ministry of Immigration* and click on “enter the form”. Make sure it is the official site from the Dominican government which ends with “gob.do”, the top-level-domain for official government-supported internet services in the Dominican Republic.

Some visa service agencies offer help filling out the form or pretending to be the official immigration website of the Dominican Republic. Avoid these pages as the e-ticket is free and super easy, no paid service is needed.

 In case the electronic ticket portal opens up in Spanish, you can switch the language in the upper right corner. The Dominican Republic e-ticket in English is available and accessible through this button in the corner.

The Dominican Republic e-ticket portal with its online immigration form for Punta Cana and beyond

2. Pick a security question and password

Once you clicked on “e-ticket application”, you can start the immigration form process for your Punta Cana holiday.

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The first question in the Dominican Republic e-ticket form is with how many other people you are traveling. Even if you are traveling with someone, I would recommend clicking “No” for two reasons:
– the e-ticket form sometimes causes problems when filling out for 2 or more people
– it is much easier to have one immigration QR-Code per person and you best achieve this by filling out the Dominican Republic e-ticket for each traveler

If you still would like to fill out just one Punta Cana e-ticket form, make sure to choose the right amount of travelers. The question is “How many people are traveling WITH you”. So if you are a party of 4, you have to enter “3”, as 3 other people are traveling with you. If you pick the wrong number and realize this during the e-ticket process, you have to start all over again.

 Once you click on submit, you’ll get directed to the next screen, where you also see your application number, which you should write down. This application number is important as it is the only way of later being able to login to your e-ticket form or to access your immigration QR code for the Dominican Republic.

The Dominican Republic e-ticket portal with its online immigration form for Punta Cana and beyond

3. Enter your personal information (“General Information”)

 Now you can start with entering your personal information to get the immigration e-ticket and QR-Code for your Punta Cana vacation.

 In this step, you need to add the following information:

  • your permanent address
  • your country of residence
  • the city where you live (if your town is not on the list, pick the closest one next to you)
  • if you are arriving or leaving the Dominican Republic (note that you have to fill out one form for the arrival and one for the departure)
  • the state where you are from (might be pre-selected depending on the city you choose)
  • the zip code of your permanent address
  • if you have layovers or flight changes in any other country before traveling to Punta Cana

 Once you have completed all the boxes successfully, you can click on “Next” to proceed to the next screen.

The Dominican Republic e-ticket portal with its online immigration form for Punta Cana and beyond

4. Enter your trip details (“Migratory Information”)

 When it comes to the migratory information, you are getting asked for all the details you are used to from ordinary immigration forms you usually fill out on the plane. Now, for the Dominican Republic e-ticket, it has been moved to this online registration.

 For the migratory information, you have to fill out the following:

  • your first and last name
  • your date and place of birth
  • your gender
  • your nationality
  • your passport (twice, to avoid typos)
  • your civil status
  • your occupation (if you don’t find the right one, just pick “Other”)

You are also getting asked if you are a legal resident in the Dominican Republic. Usually, as long as you don’t have a Dominican residency, you can answer this question with “No”. 

Now, you have to pick if you are staying in a hotel / all-inclusive resort, if you have booked an Airbnb or if you are staying elsewhere. Whatever you have booked for your Punta Cana vacation, pick the right choice for your e-ticket form here.

 Depending on what you choose here, you either have to provide the full address of your Punta Cana Airbnb respectively any other guesthouse or apartment or you have to pick your hotel or all-inclusive resort in the Dominican Republic from a list. If you don’t find your hotel from the menu, you can also declare it as private lodging and add the address manually.

If you haven’t booked any accommodation yet it is recommended to enter the hotel you are most likely staying at for your first night in the Dominican Republic.

The Dominican Republic e-ticket portal with its online immigration form for Punta Cana and beyond

After choosing the right accommodation for the Dominican Republic e-ticket form, you have to provide further travel details such as:

  • name of the boarding port (airport where you are coming from)
  • flight number
  • flight date
  • disembarkation port (airport in the Dominican Republic where you are going to)
  • name of the airline you are flying with (or ferry or cruise ship in case you are arriving in the Dominican Republic by sea) you are traveling with)
  • your flight confirmation number (this is optional)
  • the reason why you are traveling (“travel purpose”, usually this is leisure or business)
  • the length of stay (in days)

The immigration form also asks for your e-mail address. While you are free to put it in, you won’t receive the application code or any kind of confirmation via e-mail, hence the benefit of it is limited. It is optional information, you can also proceed with the e-ticket without providing your email address.

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Furthermore, depending on what kind of accommodation you have chosen in the previous step, you might have to provide further details about the place where you are staying. While the e-ticket system automatically pulls the address of all registered hotels and all-inclusive resorts in Punta Cana, you have to provide the following information if staying in an Airbnb or an apartment:

  • province of your private accommodation
    municipality of your private accommodation
  • sector of your private accommodation
    address of your private accommodation

Thankfully, the translations have been improved in the course of 2021 so it is much easier now to understand the Dominican Republic e-ticket form.

 Once you are done with this section, you are one step closer to finishing the Dominican Republic e-ticket and getting your immigration QR-code for your holiday in Punta Cana or elsewhere in the country.

The Dominican Republic e-ticket portal with its online immigration form for Punta Cana and beyond

In case you decided to fill out the Dominican Republic e-ticket form for various passengers in one application, you will have to enter the same migratory details and address information for every passenger in this step.

5. Customs information

 The e-ticket form continues with the typical questions of customs. What you are bringing in, what is not allowed, what items you have to declare when entering the Dominican Republic etc.

 The following customs information are requested: 

  • 1) if you are bringing in cash with the worth of 10.000 USD or more 
  • 2) if you are bringing in plants, animal or food products
  • 3) if you are bringing in any taxable items

 In case you respond to any question with “Yes”, further boxes are opening up within the Dominican Republic e-ticket portal where you can put in additional information.

The Dominican Republic e-ticket portal with its online immigration form for Punta Cana and beyond

This step also has to be completed for each passenger registered in the application process.

6. Health status (Covid-19 questions; “Public Health”)

 Last but not least, the Dominican Republic e-ticket form asks you for some information regarding your health as a response to the Covid-19 pandemic in Punta Cana and worldwide. This also includes some information about where you have been in the last 30 days. This is the last step where you have to fill out anything for your Punta Cana immigration form.

 The following details are being asked:

  • countries visited in the last 30 days
  • if you have had any symptoms of those listed in the e-ticket form in the last 72 hours
  • your phone number (which is mandatory to enter)

 To finish this page, you have to enter your phone number and click on submit.

The Dominican Republic e-ticket portal with its online immigration form for Punta Cana and beyond

7. Accept conditions and send

 Now you are 95% done with requesting your e-ticket for entering the Dominican Republic visa-free (and free of charge). You now see two screens where you are asked if you used anyones’ help filling out the form and if you accept the terms and conditions.

8. Get a QR-Code and download

 Congratulations, you are done! 

 If everything worked out well and you haven’t had any problems with the e-ticket, you have completed the e-ticket portal for traveling to the Dominican Republic successfully. You should see the QR-Code now which eases up the immigration process when arriving in Punta Cana or any other airport of the country.

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Scape Park Cap Cana & Blue Lagoon: Blue Lagoon Info | Book it*
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Samaná (Salto El Limón & Cayo Levantado): Samaná Info | Book it*
Helicopter & airplane tours: Helicopter Info | Book it*
Whale watching (Jan-Mar only): Whale watching Info | Book it*

Looking for more inspiration? Check out the 35 best Punta Cana tours!

 However, please note that this is not the confirmation you are allowed to enter the Dominican Republic. In the end, it is the immigration officer who decides and checks all the details once you arrive.

 Once you see the QR-Code, I highly recommend clicking the “generate pdf” button and save it on your local computer. From here, you could either save it on your mobile phone or print it out, so that you have the QR-Code handy to show when arriving in the Dominican Republic.

The Dominican Republic e-ticket portal with its online immigration form for Punta Cana and beyond

The cost of the Dominican Republic e-ticket

 You are ready to enjoy your vacation in the Dominican Republic.

 Using the Punta Cana immigration portal and requesting an e-ticket for traveling to the Dominican Republic is free. There are no costs involved and you don’t have to enter your credit card or any other payment details. 

 If you are being asked for any payment, you might have landed on a visa service website that charges for their own “work”. Again, the Dominican Republic e-ticket is free, no paid visa services are needed.

 Please note that the e-ticket for your Punta Cana vacation has nothing to do with the 10 USD tourist tax. The Dominican Republic tourist tax (or tourist card) is still included in your flight price and you don’t have to deal with that.

E-ticket problems and commonly asked questions regarding the Dominican Republic e-ticket

My flight is tomorrow but I haven’t filled out the form yet. Can I still travel?   

 Yes, you can still travel, there is no minimum advance time when the e-ticket form has to be filled out. You can access the Dominican Republic e-ticket portal even once landed in the country. However, it is always recommendable to fill out the online immigration form in advance to save time and hassle.

What is the address of my all-inclusive resort?

 When filling out the e-ticket form and choosing that you stay in a hotel, you don’t need the address as each hotels’ location is already saved in the system. You just need an address if staying at an Airbnb in Punta Cana. In this case, ask your host for further details.

The e-ticket form is not working. What shall I do?

 If the Dominican Republic e-ticket portal is not working for you, you might want to try another browser or another device. The immigration form works best on desktop computers and notebooks. You can also try another browser, preferable Chrome or Firefox if you have problems with the e-ticket immigration form. It also helps to clear the cache in case of any e-ticket problems.

What is the difference between a flight e-ticket and the immigration e-ticket?

 Even both documents have the name “e-ticket” they don’t have much in common. The Dominican Republic e-ticket could also be “called pre-approval”, “visa-free travel authorization” or “immigration online registration” – anything like that. Your flight e-ticket is issued from your airline just for the flight, it doesn’t have to do anything with the immigration in the Dominican Republic.


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Other frequently asked questions (FAQ)



The face behind Punta Cana Travel Blog: Chris


Author, Travel Coach & Punta Cana based digital nomad

Hey, I am Chris, a born and raised German, travel-addictive and Caribbean Soul. Since 2011 I have been living in the Caribbean, among them 5 years in the Dominican Republic. Punta Cana is my home-base here in the country and I’d love to tell you more about how to experience Punta Cana off-the-beaten-track and give you all the advice you want to know for your vacation in Punta Cana.

164 thoughts on “E-Ticket Dominican Republic (2021 Update) – how to fill out the immigration form for your Punta Cana holiday?”

    1. Hi Tara,

      thanks for your comment.
      With what exactly do you need help? Have you checked the article above if your problem with the Punta Cana e-ticket have been addressed there?

      Just let me know what your question is and I’ll try to answer it.

      Cheers, Chris

          1. Hi Charlene,

            if it doesn’t work, maybe try to clear your cookies or start from scratch. The form might be buggy sometimes, but usually it works after a few tries.

            Good luck and enjoy your holiday in Punta Cana

      1. Karin Gleissle

        Hi Chris

        You have alot of good information here and thank you for doing that. Its very helpful.

        My husband and I are looking for a nice apartment for rent in the Cocotal Golf and country club, or something closer to the airport. Would you be able to help us? We have a home in Canada but we want to spend more time here, especially in the winter. But we have strange weather in Canada. Its summer now and recently its been very hot (35C) but the last few days its only 15C-20C. Its an unusual year. We want to find a nice rental apartment for one or two months (starting in September), and then sign a long term lease. Is this possible and can you help up (for a fee, ofcourse). Our budget is $750 a month plus electric. We need to have air conditioning and a 1 or 2 bedroom, fully furnished would be nice but we can always get some things if needed it.

        My husband is Dominican and working as a restaurant manager in Cap Cana. For that reason it would be nice to be in that area, but its very expensive.

        I am leaving on a flight to Punta Cana tomorrow morning and I cant complete the online eticket request. It seems to be broken. Each time I enter the information (including staying at an airbnb) the page is reloaded, a new number is provided, and I have to start again. I tried this with chrome and firefox on my computer, and also on my android phone, same issue.

        If this is a system problem, then everyone entering DR will have the same issue, so I should not be worried.
        I dont know who to contact as to how to fix this. Any ideas, that would be helpful.

        And would like to hear from you about some rental options. We are available on July 13 or 14 or later, to look for things with you, if you can help us.

        Sincerely, Karin and Carlos

  1. Hi I am leaving for DR March 9 but my city and state is not available in the drop down on the eticket form. Any recommendations?

      1. Michael von der Burg

        Hi Chris. The form does not except my Canadian passport number. It keeps telling me that special characters are not allowed. Any idea why?

      2. I am trying to fill out e-ticket and it is asking for place of birth which is Germany. I was born at US Army base in Germany so does it matter which option I pick I.e. (alm) , (deu), or (d)? Thanks.

  2. I filled out e ticket to go to Punta Cana but did not save my code. Did print out ticket has emission date as of today which is the date I filed going tomorrow. Do I need to be able to access and if I don’t have my code should I do another? I still need to do e ticket to get back to US.

    Thanks, Susan

    1. Hi Susan,

      usually, you the requirement is to have the code on your phone to show it, but it shall be fine if it’s printed. Just in case, you can also take a photo of the QR Code. If you don’t need to edit your details, it is no problem if you don’t have the 6-letter-code.

      For your return from the Dominican Republic to the US, you need to fill out a new e-ticket form anyway.

      Cheers from Punta Cana

  3. Hello Chris,
    Going to Punta Cana on Saturday March 6. We did Covid 19 test done yesterday evening March 3, but medical stuff said that very possible that we do not get results on Saturday yet. Can we enter DR without test results?
    Thank you, Sandra

  4. Stephen G Manvydas

    Hey Chris,

    I just filled out the form for myself and added my girlfriend as a guest coming with me. Do we only need the single QR code I received? or does she need to fill it out on her own?

    Thanks for the awesome article.

    1. Hi Stephen,

      if you are traveling together and you are both mentioned in the e-ticket form with all passport, contact and personal details, one QR-Code might be enough. However, I have heard that some people had problems when filling out the form for multiple persons, that’s why I have recommended in the article to fill out one immigration e-ticket per person, to keep it simple.

      Cheers from Punta Cana

      1. My client filled out the form for two and it only shows one. He did another one for his fiance but does he need to redo his to show only one?

    1. Hi Evelyn,

      if you are traveling together and you are both mentioned in the e-ticket form with all passport, contact and personal details, one QR-Code might be enough. However, I have heard that some people had problems when filling out the form for multiple persons, that’s why I have recommended in the article to fill out one immigration e-ticket per person, to keep it simple.

      Cheers from Punta Cana

  5. Hi Chris
    I’m having a heck of a time filling out this e-ticket! I have tried my phone, desktop, Chome, Firefox and even IE.
    Some of the pull downs are empty and won’t let you continue without filling them in. It is not always the same pull down.
    Sometimes it’s the cities flying out of, other times it’s your marital status and employment. I wish you could just type in by it wants you to select.
    Any advice?

    1. Hi Jeff,

      it seems that it is a technical problem.
      My advice would be to try it on a device from another person (Windows desktop PC with Chrome browser), maybe there is some kind of VPN / Javascript / Firewall preventing the e-ticket form to work correctly on your devices.

      Cheers from Punta Cana

      1. just had the same problem but was able to get it done after all using Firefox.
        Clear cookies and cache, restart and start with the dropdowns first. I had to restart 5 times before it worked but it finally did. Once the drop downs are ok fill out the rest as you lose all information when you have to reload.

        1. Hi Begee,

          great, thanks for your feedback.
          I am glad it worked out with the e-ticket form for you, to enter the Dominican Republic smoothly.
          Enjoy your trip to Punta Cana and make sure to check back if you have any further questions.


  6. Maribeth Holland

    This blog is extremely helpful. 🙂 Thank you!

    As of 3/17 They have added “leisure” as an option, so “playtime” is not there. In the “customs” area it only asked 3 questions instead of 4. It did not ask if I own the items with me.

    My husband had the same technical problems that Jeff described on March 10th. He tried several fixes, then on a desperate try clicked “refresh”. It saved all but the portion he was currently on, and just had to start that single portion again. It was annoying, but at least he didn’t have to start it all over again, so hopefully that may help some others.

    Thanks again for your help. 🙂

    1. Hi Maribeth,

      thanks for your feedback and the additional notes, very helpful. I will update the post in a couple of weeks, probably more amendments are coming in the migration e-ticket form. 🙂

      Enjoy your trip to Punta Cana and make sure to come back again if you need any further advice about transfers or excursions.


      1. I started my E ticket form and I put in traveling with 4 people but it is 4 total and it asks for a fifth member can i change this or do i need to start over.

  7. Wow, Chris thank you their was no information on their website and the form kept freezing this was very helpful.

  8. Hi Chris

    I have a quick question – I filled this out about 2 weeks in advance then realized it was supposed to be done 72 hours in advance. Will that be a problem or can I still use same QR code?

    1. Hi Deb,

      well, the 72 hours period seems more like a recommendation as the e-ticket form is also available much earlier. However, officially you weren’t able to respond to the health questions correctly respectively your health conditions could have changed in the meantime.

      The worst thing that can happen is that you get rejected at the immigration and you have to fill out the form again using the airport WiFi. If this is ok for you, I would assume you can travel with the QR-code. If you’d like to be on the safe side, I would fill out the immigration form again.

      Enjoy your trip to Punta Cana and make sure to check back here on Punta Cana Travel Blog for any activity and excursion recommendations. 🙂

      Cheers from Punta Cana

      1. I did the same thing , filled it out a month and a half in advance :(! Is it ok to just do a whole new form and generate a new QR code ? They won’t notice and say something about me having more than one ? Ty !

  9. Hi Chris,

    I had a heck of a time filling out my E- ticket but with help from your sit I was successful, but I just realized it’s before my 72 hr window. I just went back and returned to my e ticket it lets me enter my answer for my security question and then brings me all the way to the end where I printed out my QR it does not let me go back anywhere to update since the only thing I really need to update is the date on my QR Do I need to go back and do it all over, will that be an issue since I already have a QR code? Or do you think they will be okay with a QR code that’s beyond 72 hrs . Just don’t want any issues when I land

    1. Hi Heather,

      thanks for your comment, I am glad this article was helpful for you when filling out the Punta Cana e-ticket form.

      I just answered one comment above the nearly same question (to Deb) so you can see my answer there. 🙂

      Let me know if you have any further questions.

      Best regards from Punta Cana

  10. Hi Chris,

    Does this eticket process need to be in its entirety all over again before the return flight home, or does this 1 QR code work for both the arrival and departure?

    Thank you!

  11. Hello, My e-ticket asks for 4 passenger information. I only have 3 passengers. Do I have to start over? I have spent hours on this website.

    1. Hi Lee,

      sorry for your problems with the Dominican Republic e-ticket platform.
      Probably on the first page of the e-ticket form, you have chosen 1 person too much when it was asking how many people you are traveling with (the question is how many besides you and not how many in total).

      So I am afraid, I think you have to start over again.

      Cheers from Punta Cana

  12. I have filled it out a few times… there are 4 of us traveling together. It only generates one PDF for passenger 1. I created a separate one for my husband and again it only generates passenger 1. Do i need to create them for my minor children as well? or can they be seen on my QR code?

  13. Chris-
    Do I have to fill out my eTicket to return home 72 hours prior to leaving? I cannot fill out the form for my arrival and my departure in one stuff I have to wait 72 hours, correct, When I am in Punta Cana to fill out the form for my departure?

    Thank you!

  14. Stephanie Williams

    I am trying to fill out e ticket we only have 2 passengers but it keeps asking me to fill out 3rd passenger and won’t let me past this field, on initial form we only stated two passengers?

    1. Hi Stephanie,

      I guess when the form was asking “how many people are traveling WITH you” in the first step, you entered the number of total travelers.
      Sorry, I guess you have to start over again and answer the first question with “1” when asking how many travelers are with you (assuming you are a total of 2).

      Cheers from Punta Cana

  15. Hi Chris. Is there a way to remove someone from my eticket once it’s done? I didn’t see your comments about each person having their own QR code until it was completed. My friend and I are now taking separate flights. Thank you for the blog!! Extremely helpful!

  16. Hello I’m stuck on the form its asking for a transportation company but I have a private driver what would I put

  17. The e-ticket form is having some difficulty in the occupation column. It is not accepting anything. I even tried Other as suggested by someone. I tried multiple devices and browsers, same result. Any ideas ?


  18. I filled out the E-Ticket to enter Punta Cana. My questions are…
    1. Do I start all over for the E-Ticket leaving OR do I use my code to and update the “departing” section?
    2. Does this have to be done within a certain timeframe or can I fill out the returning portion now?

  19. Chris, my form is asking for a resident number and it has my name (first & last) on that line and it won’t let me delete it. I don’t have a resident # but I don’t think my name should be there, should it?

    1. Hi Linda,
      sorry, I don’t know where the immigration form is asking for a resident number, so unfortunately I can’t help you with this question.
      Have you maybe clicked accidentally that you are Dominican or hold a Dominican permanent visa?
      In this case, they might ask for it.
      Enjoy your vacation in Punta Cana!
      Best regards, Chris

  20. I completed an e-ticket for myself and included the passenger that’s coming with me. Does that person need to fill an e-ticket for themselves too?

    1. Hi Sarah,

      if you have filled out the e-ticket for you and another person and have successfully created a QR code at the end, you don’t need to fill out the e-form again for your arrival in to the Dominican Republic.

      Enjoy your holiday!
      Cheers from Punta Cana, Chris

  21. Hi, thank you creating this site. It is very helpful. My problem is that the form is asking for SHIPPING port, but I don’t recognize any of the options. I’m leaving from Toronto, travelling through Paris and on to Santo Domingo, and none of these are options. I am almost tempted to enter one of these unfamiliar ports, but don’t want to cause problems for myself. The ARRIVAL port of Santo Domingo is there however. Hope you can help.

    1. Hi Nadine,

      have you maybe accidentally selected that you are arriving per cruise ship? In this case, it might ask for the shipping ports.
      If not, I would put in the city where you are arriving, so most likely Santo Domingo or Punta Cana.

      Let me know if you have any further questions with regard to your trip to the Dominican Republic.

      Best regards

  22. Dharmendra K Patel

    Hi, I filled out information for two people for e-ticket (myself and my wife) but when I got QR code with only my name, do I need to fill out all information again for wife again

    Please advise


  23. Hi!
    I am traveling this Friday with two friends. We all filled out the e-ticket but one of us did not say that she was traveling with two other people. She has her QR code but is not able to get in and edit that information. Can you use that QR code since it doesn’t show she is traveling with others and ours does show we are traveling with her? Or can she start all over again so she can put that she is traveling with 2 others?
    I hope that makes sense.


    1. Hi Melissa,

      you only have to enter that you are traveling with others if you want to have them all within one QR code. If each of you has filled out the Dominican Republic e-ticket form and each of you has received a QR code, you shall be fine!

      Cheers from Punta Cana

      1. One more: we only got one QR code—will that be used for entry and exit? Or will we do this again before leaving DR?

  24. If our name on the e-ticket doesn’t match our name on our passport, should we complete another one?
    I only included my first and last name—–forgot to include my middle name like my passport has it.

    1. Hi Melissa,

      well, officially the names should match.
      If you want to be on the safe side, you should fill out a new one. On the other side, you can try to see if it works with the names you have entered right now. If the immigration officers don’t accept it, you can fill out a new e-ticket form online at the airport, using the airport Wi-Fi.

      Cheers from Punta Cana

  25. Hi,

    Just filled out the e ticket and when I printed the bar code the Emission date says 4/23 (today). I’m arriving tomorrow (4/24). Did I put the wrong date? Or do they use the application date?

    Thank you

  26. Super helpful, I wish i would have read before I filled mine out. I got the QR code and i completed this for myself and my husband, but his name didn’t show up on the PDF. Should i have him fill out a new one? Should I/can I do mine over? Thanks!

    1. Hi Mariah,

      once you have received the QR-code, it is not possible to do amendments. As long as you have filled out contact and passenger information for both persons and have received one QR code, you are good to go.

      Enjoy your trip to Punta Cana

  27. Eunedra L Lester

    Hi we are traveling to DR next month for our anniversary. I’ve read through the comments and somewhat familiar with the E-Ticket process. My question is once we arrive in Punta Cana do we have to quarantine for a few days or are we free to go about our way and enjoy our holiday? Also, will our hotel offer a place for us to fill out the E-Ticket to return home after the holiday is over?


    1. Hi Eunedra,

      thanks for your comment.

      Once arriving in Punta Cana, there is no quarantine needed as long as you don’t show typical Covid-19 symptoms or are tested positive.

      To fill out the Dominican Republic e-ticket to return home from Punta Cana, you can use the hotel Wi-Fi or any other internet connection you will have.

      Enjoy your vacation in Punta Cana

  28. Carolyn Clark

    my eticket will not acknowledge my transportation , occupation or civil status, and therefore will not allow me to move forward towards completion. Any thoughts?

  29. Russ Plessel

    I am having trouble filling out my Immigration e-ticket. After filling out my MIGRATORY INFORMATION and hit next it takes me right back to the MIGRATORY INFORMATION screen. I am only filling out the form for myself. I am using Chrome browser?

  30. Hi Chris,

    I have succesfully completed e-ticket procedure from home 1 day before our arrival at Punta Cana. So I have got the QR code to enter. May I do the same procedure with my application code still from home (in a convenient way) for our departure or it can not be done more then 72 hours before leaving DR?

    Thanks in advance!

  31. Hi Chris,

    I have managed to get the QR code one day before the arrival to DR. Can I get at the same time the second QR code for departure from DR with the same application number?

    Thanks for your help.


  32. I’m trying to fill out the eticket, we leave tomorrow. I got into the site once. when they asked if anyone is with you I did say yes. So I filled out the information for myself and my husband. but it keeps asking me for passenger information, it will not go onto the next step. I’ve tried my phone i’ve tried other computers and search engines it can’t get it to work and i’m getting very concerned. What can I do to get this done

  33. Im in the Dominican Republic. My flight leaves tomorrow. Im trying to fill out the return e ticket but it says the page is not working. I’ve tried it on my phone on Chrome, a different browser on my phone, and 2 different computers at the resort. Nothing is working. What else can I do?

  34. hi, the ticket website no longer has the access code tab available. I can access my previous information to finalize. ….. can someone please help me regarding this matter..

  35. I have tried 3 different browser 3 different computers the eticket doesn t move past the next button, it only says next for me to add more people; but i cannot advance to the next screen

    1. Hi Victoria,

      have you by co-incidence started the e-ticket form by choosing one person more than the amount you initially wanted? This might be the reason for your problem.
      If you are having problems filling out the form for multiple passengers, I would recommend using one e-ticket for each person, which usually works perfectly fine.

      Enjoy your vacation in Punta Cana!

  36. Hey – When I attempt to complete the mandatory e-ticket, it actually doesn’t allow me to choose my city. We live in Land O’ Lakes, FL. The search engine can’t locate it. Although we did have some success when we typed in “Land O”, and then “Land O’ Lakes, FL” came up among the search results, but it actually still won’t even allow us to click on it! Have you encountered this glitch? It allows us to click on other cities, but unfortunately not Land O’ Lakes. We have tried different browsers and different computers. : ( any advice would be great!

      1. Thanks Chris – if I do another city close to me, will customs still allow me into the country? Does my drivers license and the eticket address need to be the same?
        – Kevin

  37. I am going to the Dominican Republic in June. My question is for this ”did you have anyone’s help in filling out this form”. Do I answer that yes? Since I was I was reading your instructions on how to fill out the e ticket form on your blog. Is that what it means?

    Thanks for your help

  38. Hey Chris,

    Leaving Weds morning and having issues getting past the “migratory information” tab. I have done both traveling with someone, and traveling without and neither seems to be working. I am pretty certain I have typed in everything correctly, but it will not allow me to advance to the next tab and get a QR code.

    1. Hi Nick,

      well, I can only imagine two issues:
      – there is still something missing, so maybe you’re overlooking something
      – there is a bug. In this case you can try it with another browser or device and/or try to clear the cookies and start from scratch

      Hope this helps.
      Enjoy your vacation in Punta Cana

  39. Hi Chris I filled out the form for myself and another person traveling and I also did it as two separate QR codes however is this all I need prior to travel to Dominican I’m leaving in a few days and want to make sure I have all the necessary requirements I’m traveling with American Airlines & would like to know what is else is needed before arrival to Dominican ? Also I can use the same code when returning back to states I just input “departing” option this time ?

    1. Hi Mima,
      entry requirements can vary depending on the nationality, but for Americans, the QR-code from the e-ticket form, a valid passport and a return ticket are the most important requirements to enter the Dominican Republic.

          1. Hi Mima,

            please check with your embassy for the current requirements to get from Punta Cana to the United States.

            You definitely need a negative Covid-19 test to enter the plane back to the states.

            Best regards

  40. I have clients filling out the e-ticket form and their resort (Secrets Cap Cana) is not listed. Can they just select Cap Cana (which is an option on the drop down menu)?

  41. My City does not come up in the form, I’ve tried several browsers and on different computers. If my address city does not match my identification will there be a problem. I’m traveling with my family all from the same address.

  42. Cheryl D Simms

    I am trying to fill out EMBARKATION PORT and DISEMBARKATION PORT. The only airports I see listed are international. I am coming from Indianapolis, Indiana.

    1. Hi Cheryl,

      usually, your airport shall be listed in the search form. You can also try to search for “IND” as this is the IATA-Code of Indianapolis.
      If this doesn’t work, you can try to pick another airport or just click “international”.

      Cheers from Punta Cana

  43. I noticed on the website that there is an option for “Departure from Dominican Republic”. As visitors from the US do we need to fill that out prior to departing the Dominican or is that just for Dominican nationals leaving the country? Thank you.

  44. I am so grateful for your helpful e-ticket information to enter the Dominican. I originally used the link provided by the airline, and I was asked to pay $80 per QR code. I knew that couldn’t be right, and that’s when I found your blog. I followed your instructions and now I have free QR codes ready for my trip. Thank you again!

    1. Hi Jen,
      thanks for your feedback. That’s crazy! Which airline is that? Why an airline with thousands of clients send someone to a visa service company if it is available for free (well, I can imagine … )? Can you share the name of the airline?
      I am glad you could figure it out. Enjoy your Punta Cana vacation and feel free to come back here if you need any advice about the things to do in Punta Cana.
      Best regards

  45. Hi!! This is all great info!! Thank you!! Although I cannot for the life of me figure out what the municipality and Section is where I am staying for the migratory form. How do I find this?? I’m staying in Punts Cana

    1. Hi AJ,
      you can try “La Altagracia” or “Higuey” for the municipality and then choose “Bavaro” or “Punta Cana” for the section. It is not entirely correct, but this is what the form usually does allow and what I am always entering when using the e-ticket form.
      Enjoy your trip to Punta Cana

  46. Hi Cris,
    I am flying from Philadelphia with a stop in Florida ro Punta cana. Do I fill out e-ticket from Philadelphia to Punta cana or from Florida to Punta Cana?
    Thanks for your help!

  47. I filled out the e-ticket for myself and my boyfriend, but the final ticket PDF only has my name on it. Will it work for both of us?

  48. Hi Chris, excellent article with very helpful information. Question: I already completed my ETicket to enter DR, can I also complete the Eticket for leaving DR before I travel as well or do I have to be in DR to complete it? I’m trying to avoid any hassles of not having access to a computer while in DR.

    Thanks so much,

    1. Hi Nivin,

      glad this guide about the Punta Cana e-ticket was helpful.

      You can try to fill in the immigration form for the return flight already now, but officially it shall be done not more than 72 hours before your return flight from the Dominican Republic.

      Cheers from Punta Cana

  49. We filled out the form for our family trip 2 weeks in advance – does it still count or should I redo? Thank you!!!! Helena

    1. Hi Helena,

      theoretically, it shall be fine, even you could not have fully responded to the health questions, as they are referring to the days right before your arrival.
      So if you want to be 100% sure, you can fill out the e-ticket again.

      Cheers from Punta Cana

  50. Hi there,

    I will be filling out my e-ticket tomorrow for a flight that leaves on Sunday. I saw that you recommend filling it out on a computer/laptop and I wanted to fill it out on my computer but now wondering should I fill it out on my phone so I have the QR code readily available? I will be taking a screenshot of the QR code but I wanted to have a paper copy just in case. I saw a you tube video that said starting May 1st, the e-ticket has to be done electronically and not a paper version. Also, when I fill this out again to leave, it will most likely be on my phone beacuse I am not sure that I will have computer access at the hotel. Thoughts?


    1. Hi Monica,

      you can fill it out on the phone as well, especially for the return flight, as there are fewer questions, so it’s easier than the initial e-ticket form.
      When it is saying that the paper form is not valid anymore, it refers to the old paper immigration document. Of course, you can print out the QR code – this still counts as an electronic option. 🙂

      Enjoy your time in Punta Cana and make sure to check back here if you need any advice about excursions, activities or adventures.

      Cheers from Punta Cana

  51. Hi, I’m traveling to Punta Cana next week and getting issue previously mentioned with e-ticket system – Migration Information page is reloaded after all information is entered and I press Next. I tried Firefox, clearing cache and cookies as was mentioned previously, also tried Safari on my phone. Has anyone figured out what’s causing this issue?

    1. My fault – I was thinking Flight Confirmation is a ticket number!?, it should be the same as Flight Number :))
      In case if someone makes the same mistake.

  52. I have two questions:

    -I filled out my e-ticket for three people but it only showed me one ticket at the end. Is that normal or should I have gotten three tickets?
    – I don’t remember my application code. Will that be a problem?

    1. Hi Nicole,
      yes, you are supposed to receive only one confirmation code / QR code from the e-ticket per group.
      As long as you have saved or printed your QR code, it doesn’t matter if you don’t remember your application code from the immigration form.
      Enjoy your trip to Punta Cana

  53. Hello, if I have a connection/layover in the Dominican Republic, but will not be leaving the airport, is an e-ticket still required? If yes, what address would I use for place of stay, the airport? Thanks in advance!

    1. Hi Michael,
      this all depends on your itinerary, if it is one airline, if you can stay in transit etc.
      Usually you have to clear immigration as there are not a lot of interconnecting flight connections. In this case, you would have to fill out the Dominican Republic e-ticket form and can mention the airport or “transit” in the address section.
      If you are flying with Intercaribbean Airlines, you most likely don’t have to fill out the immigration form, but you can check with your airline to make sure. At the end it is for free, so you can fill it out just in case as well.
      Cheers from Punta Cana

  54. Hi Chris,

    When filling out arrival eTicket, do we put our origination airport or the connecting airport before arriving in Punta Cana. For example: Originating in Portland with layover in Houston before connecting to Punta Cana. Would the embarking airport by Portland and the disembarking be Punta Cana?

    Thank you!

  55. Hi Chris,

    I accidentally filled out the wrong number of days I have been in the country and didn’t realize it until I submitted the form. I unfortunately did not save the application number and was wondering if that could just be resolved at the airport.


  56. Hi Chris

    I filled out the E ticket but it keeps returning my name with my last name twice. Do you think that will cause a problem with entry?

    1. Hi Kim,

      this is strange, I haven’t heard of this problem yet.
      I would try it like this. The worst thing that can happen is that they decline it and you fill it out in the airport again. No worries!

      Enjoy your trip to Punta Cana.
      If you have any further questions or need information about activities and excursions in Punta Cana, feel free to check back here on Punta Cana Travel Blog.


  57. Glad I found this post and your suggestion to fill out the form once for each traveler. I tried filling out for more than one person and it would not accept the second person regardless of which browser I used (Firefox or Chrome) and how many attempts I made – very frustrating and a big waste of time. Had to fill it out individually four times for our family, but at least it worked.

    Heading to the DR in 2 days for the first time!

    1. Hi Mangoman (great nick for traveling to the Dominican Republic 🙂 ),
      yes, sometimes the e-ticket form is buggy. But don’t worry, it is worth it as the immigration time is so much shorter and a beautiful vacation in Punta Cana is awaiting you. 🙂

  58. Hi Chris, a travel companion’s town is not found when filling out the form. You say to choose the next closest town. So they are to enter their address from their town, but use the city and zip for the closest city that is recognized? We don’t want any issues when travelling to the D.R.

    1. Hi Amy,
      the easiest is to enter what makes the most sense for you and what is easy to explain. Then you shouldn’t get any problems in case of any questions.
      The way you explain it in your comment would be the most logical for me.
      Best regards,

  59. I am trying to fill out my e-ticket and at the health portion it changes from english to spanish and it wont let me submit it says
    “DEBE SELECCIONAR UN SÍNTOMA O LA OPCION DE NINGUNO” in red wont continue. also, i have entered my phone number.

  60. I don’t know which option to choose for Germany as my country of birth. There’s 3 and I don’t know the difference. I’m an army brat. Just born there but a us citizen. Any suggestions?

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