8.0 ExcellentAleksandra, Apr 2024
LikedBeautiful resort, with well maintained grounds!
DislikedCheck in stuff member was not properly trained, the process was disorganized. They were unclear about the the sum that needs to be charged, trying to overcharge me despite providing the receipt from the Booking.com, rudely calling the room daily demanding my credit card information instead of taking it as soon as you check in. This was disheartened, it made me feel like he did not believe me despite showing proof. That is never happened to me with any other DR resorts.
10.0 ExcellentShiloe, Apr 2024
LikedBest resort was perfect. Traveled with my family and my daughter and husband had so many activities to do. The staff was amazing especially Black Power with entertainment, Randol making omlet, the ladies seating at World Cafe, and Jose at Hibachi. The staff are all amazing. The beach area is gorgeous and so many chair options. You seriously can't go wrong with this resort. SO MUCH FOOD! Many options for restaurants and the buffet is to he best I've ever experienced. Many options for picky kids.
10.0 ExcellentYezennia, Mar 2024
LikedThe facilities are well maintained. Staff is very friendly. Food and drinks were enjoyable. Least favorite restaurant was the Italian, best restaurant was the French (amazing duck confit)
DislikedAll the vendors on the beach
10.0 ExcellentFachica, Mar 2024
LikedMy family and I was thoroughly impressed with this resort. It was beautiful and the staff was exceptional. We loved it!
DislikedN/A
9.0 ExcellentMamoun, Mar 2024
LikedGreat resort, very clean, friendly staff, so many activities to do, big thanks to our concierge Edward. Our kiddo had so much fun, thanks to the explorers club ladies: happiness, yuleisi, Andreína, Ana and Sori
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