Secrets Tides Punta Cana - Adults Only

Secrets Tides Review: I have a fairly strict 6-month rule about visiting newly opened reports. However, I broke my rule and booked Secrets Tides on my Premier Nights. Overall, given they have only been open 3 months I was pleasantly surprised at how well they are doing. The grounds and buildings are beautiful. There are 3 main pools (1 being the PC pool). All of the pools have a swim up bar, including the quiet pool. I don’t know if they are heated or not, but the water was very refreshing. The beach is nice and wide with lots of loungers for guests. I didn’t go in, as the waves were pretty strong most days. Food / Restaurants: Food is so subjective but what I can say is the food in the breakfast buffet was cold most mornings. I finally just gave up and at at Oceania— the breakfast was consistently good. Having said that, my absolute worst meal was dinner at Oceania— cold soup that should have been hot and overcooked salmon, and a non-fried crabcake (that was a first for me). El Patio served my best meal, which was surprising because normally I’m not a fan of their Mexican food. The South American place was unique and I enjoyed it too. Portofino was good 1 time, not so much the next. Most of the issues in the restaurants are training issues. For example, not having the correct utensils for the course. Ie ordered a soup and have no soup spoon. Bars: No real complaints here. But I also kept my drinks simple. Housekeeping: 2 days they never cleaned the room. But I did get the mini bar restocked daily. Only snacks on day 1. There was 1 night I got turn down service, the rest no. Not sure of that is an offered service. Some staff that exceeded my expectations: Coral — preferred club pool server Denise — showtime bar y PC Lounge Cristy— preferred club bar Jeniffer — preferred club Victor — el patio and ocean Luis Alberto pinales — Áreas públicas Will i return? 100%. in a year I think this will be an amazing resort. While it does not compare to Cap Cana, I enjoyed it 100x Royal Beach.

This new resort really hits the spot and is one of the best options in and around Punta Cana. The hotel is well laid out and has plenty of restaurants with outstanding food and the presentation/ taste is "spot on". Plenty of recreational activities and the beach is exceptional with abundant seating for everyone. But by the far the greatest asset this resort has going for it is the people. The staff was extremely attentive and very gracious in ensuring any needs we had were met. Our concierge, Mercedito was truly an impressive human being and was always a step ahead of us in the planning process. He truly made our vacation a memorable experience. Also we had two bartenders that really stood out above the rest. Juan and Jordi at the Preferred Club Bar made great drinks and kept everyone entertained. Don't miss out on this truly once in a lifetime experience.

This is mine and my wife’s first all inclusive trip and we were not disappointed. There were things could be added to make it more enjoyable however it just opened in January 2024 so they are still working out the kinks. The workers are hospitable and the activities team made sure that everyone had a good time. Jose was great throughout our stay!! He made sure to keep us entertained whether it was sand volleyball or playing Board games when the weather did not permit outdoor activities. The rooms were very nice and housekeeping was good. The only recommendation I would make is to liven it Up a little. The music was very low and you cannot really hear it when you were in the pool. The food was good however the portion sizes in the restaurants were kind of small depending on where you went. The drinks were ok but they could’ve been stronger but we also weren’t looking to get drunk either. Overall our stay was good and we didn’t have any issues and if you are looking for a relaxing time then this is the place to go. Constructive criticism Have more towel stations at each pool Don’t be afraid to turn up the volume on the music Dislikes The only dislike we had is the VIP services salesman. They are nice however it felt like they were trying to force you to sign up for VIP services even after you said no. They tried to get us into a raffle where you had to give them the last four of your card number in order to win the prize. It just seemed like a scam to me since I work in banking.

I had a great trip with great transportation both to and from the airport. The vehicle was clean and the driver was very friendly and on time. Thank you Renis

Waited 4 hrs before we got an our room. Staff was very slow with communication. Paula in concierge helped, with the little things and Andreine in preferred helped us a lot. Those 2 should probably run the place. Too much construction noise. A/c in the rooms could be more colder. Some of the staff were good, and some couldn’t be bothered.

Me and my boyfriend went on a week vacation to secrets tides and I’m so glad we chose this resort, everyone was so friendly it was like being apart of a little family for the week. We had a butler, his name was rumelby but i wouldn’t call him a butler because to us he was more of our friend who did us favors and we absolutely loved having him around, he checked on us daily and made sure we were always taken care of, i would highly request for him to be your butter if you can. We also made very good friends with the bartenders, specifically Julianna, jordy( both Jordy’s ), felix and coral. They were all so amazing and made it a fun time to just hangout at the swim up bars. The ladies even helped me find someone to braid my hair, gave me hair oil to maintain it and they went out of their way for me multiple times and we would and will go back to this resort again!

Just returned home after 6 days at the tides. The property is beautiful for starters! When we arrived Sunday morning, we were greeted as soon as we stepped out of the transfer and taken into the preferred check-in. The smell in these resorts is always amazing when you walk in. The check-in process was easy. We were introduced to our butler (I hate that term) ROMIRO. We are pretty laid back simple people so we didnt use him as maybe others do. Regardless he is an absolutely wonderful man!!! Anytime we did need something or asked a question, he was very quick to respond. We had a problem with the AC and he took care of it right away. Everyday he would come and look for us and made sure to talk with us. We were there to celebrate our delayed 25th wedding anniversary. The one night when went to dinner he informed the restuarant and he had a cake delivered to the restaurant and they sang to us. When we arrived to our room after the show, he had our initials and I love you written with rose petals. He went way above snd beyond! The food in my opinion was very good. We aren't super huge foodie people. The steakhouse was outstanding. We went there twice. The only somewhat disappointing meal was the Italian restaurant. The buffet was great! It wasnt overwhelmingly huge, but had a great selection! In the mornings FELIX that was the server outside was awesome!! He greeted us before we were even seated as we walked up! The resort was not packed and had a very chill atmosphere. There wasnt alot of rowdiness. I could go on and on about how nice it was. The only complaints are we waited almost 3 hours to get our room which we were told would be a brief wait. Maybe they are short staffed. Also if you get a tropical view room, the view absolutely sucks! It was a view of basically a construction site and a back road. Kind of disappointing. The shower water is a little hard to regulate. The language barrier can sometimes be a little hard to navigate, but the staff will use Google translate with you to help communicate if they struggle. Always greeted with a smile and an Ola. I look at it as we are in a different country so that's expected. Hope to return there in the future!

We cannot say enough about our time at Secrets Tides! We are returning Secrets visitors and have nothing but positive things to say regarding our trip. The number one thing is the service. From the Butler (shout out to Raynier!) to the restaurant staff everyone was incredible. Ray made sure we always had exactly what we needed and was the best of the best in regards to keeping us informed! The views are incredible and we had a great day every day, even on the one day it rained. This place will not disappoint!