Paradisus Palma Real Golf & Spa Resort

LikedRestaurante Mila Buffet Pool Beach service Butler Adriel Cabrera

LikedPool/Beach pool bars

Dislikedtried to sell me to buy melia membership starting at $16,000 after knowing I was extorted at the nearby hospital Hospiten, paying $1,500 for basic wellness check. Food was generic - needed some authentic Dominican flavor

DislikedThe hotel was a terrible disappointment. The staff was the opposite of accommodating and helpful. There were roaches in my room and the staff was not concerned. The food was awful. First vacation to ever LOSE weight because of not eating. Do not go here!

LikedNice looking. Good food. That’s it.

DislikedManana is their motto. They’re your friends while you pay, otherwise they don’t care. And they definitely don’t care about some individuals at their beach who sell activities. We bought a scuba diving activity and when we got on a boat my son started panicking. The guy started getting frustrated, almost forcing my son to go. Finally got rid of the guy and he only gave us half of the paid money back. There’s NO REST from these people at your beach. Selling stuff 6x times more expensive as well. They didn’t clean our room in all 5 days that we stayed there. Didn’t do our laundry that you have to pay for on top of this expensive stay at their hotel. Alcohol drinks are DELUTED. I had about 8 pina colada at once and was sober as ever. Restaurants at their hotel - servers would bring you wrong food or just forget to bring at all. They all expect for tips from you. Next time we will rent a house, enough hotel experience.

LikedThe room

DislikedI checked in on wednesday, asked for a physical bill to get a reimbursement from my office, and they told me they would give it to me on checkout on saturday. When I checked out, they told me it was saturday and couldn’t give me the bill, and had to give them the details for the bill again, for which I had wasted my time on Wednesday writting it down and they couldn’t find that. They told me that I was gonna get the bill in my email on monday. Today is tuesday, I have to bill, nobody answers the phone. Brahian and his supervisor in the front desk where not helpful at all.